www.iFourWinns.com
https://www.smwebhead.com/phpBB3/

Warranty Work
https://www.smwebhead.com/phpBB3/viewtopic.php?f=2&t=2853		 Page 1 of 2
Author:  Walt [ Fri Feb 13, 2009 6:36 pm ]
Post subject:  Warranty Work
I have been trying for about 4 months to get some minor repairs done on my '07 210SS. Unfortunatly FW has not returned my e-mails, etc, nor anything from the dealer that has done warranty work for me on FW's behalf. Have they gone out of business or something? If anyone has recent contact information that could help, I would be very appreciative. Spring is just around the corner, and I want to be ready for it!
Author:  Busacharger [ Fri Feb 13, 2009 6:54 pm ]
Post subject:  Re: Warranty Work
Walt was the dealer you were working with local? If so I'd talk to another local dealer to see if they have heard anything about this dealer going out of business. Village Marina and Yacht Club is still operating maybe they could help you whit contacting Four Winns. Hope you get a positive outcome.
Author:  cougarcruiser [ Fri Feb 13, 2009 7:07 pm ]
Post subject:  Re: Warranty Work
How minor is the warranty work? Is the local dealer brushing you off because it's small business and they are busy right now?

Is it boat show season?

Or - if they went out of business, that's shit outta luck.

What's wrong with your boat?
Author:  aguyindallas [ Fri Feb 13, 2009 7:45 pm ]
Post subject:  Re: Warranty Work
Have you tried actually calling Four Winns as opposed to email?
Author:  230 Mike [ Sat Feb 14, 2009 3:30 am ]
Post subject:  Re: Warranty Work
Walt I sent you a PM.
Author:  Walt [ Sat Feb 14, 2009 11:30 am ]
Post subject:  Re: Warranty Work
Busacharger wrote:
Walt was the dealer you were working with local? If so I'd talk to another local dealer to see if they have heard anything about this dealer going out of business. Village Marina and Yacht Club is still operating maybe they could help you whit contacting Four Winns. Hope you get a positive outcome.


Villiage (place I purchased from) has been working with Sportsmans (local) for all my warranty work previously. They've done a great job and hadn't hads any trouble dealing with Villiage Marina, FW or Mercury. In November and since FW did not reply to Sportsmans regarding these latest issues. I pinged Villiage about a month ago and still have not got a reply direct from them.

cougarcruiser wrote:
How minor is the warranty work? Is the local dealer brushing you off because it's small business and they are busy right now?

Is it boat show season?

Or - if they went out of business, that's shit outta luck.

What's wrong with your boat?


No, they've actually been keeping in touch with me, keeping me up to date on who they've tried to contact, etc. on about a every 2 week basis. I'm confident they are working in my best interest.

aguyindallas wrote:
Have you tried actually calling Four Winns as opposed to email?


I have been unable to get a number for FW. Even a generic 1-800 number would be something. I've tried thier website, and gone through the normal contact stuff there, but no fruit yet.

230 Mike wrote:
Walt I sent you a PM.


Thanks. Hope it doesn't come down to it. The GF, and a few other friends are both enthusiastic about my boat, and lawyers, so it could be in thier best interest.... you know.


Thank for all replys. Mostly I'm trying to find a worthy point of contact within FW.....I'll try pinging Villiage Marina again this week, and see if I can't get them to run with it. After all, they have my $42K
Author:  aguyindallas [ Sat Feb 14, 2009 11:47 am ]
Post subject:  Re: Warranty Work
Here is a number from their site:

http://www.fourwinns.com/contact

925 Frisbie Street
Cadillac, MI 49601
1-231-775-1343
Author:  Teacher Todd [ Sat Feb 14, 2009 11:51 am ]
Post subject:  Re: Warranty Work
Have you tried this number listed on their web site?

1-231-775-1343

If so where did it get you so the rest of us know.
Author:  Teacher Todd [ Sat Feb 14, 2009 11:52 am ]
Post subject:  Re: Warranty Work
aguyindallas wrote:
Here is a number from their site:

http://www.fourwinns.com/contact

925 Frisbie Street
Cadillac, MI 49601
1-231-775-1343



beat me to it. :mrgreen:
Author:  230 Mike [ Sat Feb 14, 2009 2:33 pm ]
Post subject:  Re: Warranty Work
Mike Stefani is the national warranty guy at FW, or at least still was as of last fall.
Author:  wkearney99 [ Sat Feb 14, 2009 3:23 pm ]
Post subject:  Re: Warranty Work
230 Mike wrote:
Mike Stefani is the national warranty guy at FW, or at least still was as of last fall.

And he's been very good at getting issues resolved. He's taken care of a number of things for me in the past.
Author:  Walt [ Sat Feb 21, 2009 10:16 am ]
Post subject:  Re: Warranty Work
Thanks all. I did finally get ahold of Alan and Bill at FW. They talked to the dealer I've been working with, and dropped the boat off yesterday to get started. After posting the topic, I found the neccesary contact info in my FW manual. Hey, go figure :roll:

I'll let you know how the fiberglass work comes out when I get that done as well.
Author:  230 Mike [ Sat Feb 21, 2009 2:42 pm ]
Post subject:  Re: Warranty Work
What kind of 'glass work you having done?
Author:  Walt [ Sat Feb 21, 2009 7:16 pm ]
Post subject:  Re: Warranty Work
230 Mike wrote:
What kind of 'glass work you having done?


I have some spidering cracks in the gelcoat coming from the mounting screws for the Tower. Additionally, there are more signifigant cracks and pits in my ski locker that need fixed.
Author:  Busacharger [ Sun Feb 22, 2009 12:55 pm ]
Post subject:  Re: Warranty Work
Walt, glad to hear you've got things squared away. Are you using Sportsmans Marine or someone else? Just in time too, the Ice is complety gone from Smithville Lake.
Page 1 of 2 All times are UTC - 6 hours [ DST ]
Powered by phpBB® Forum Software © phpBB Group
http://www.phpbb.com/