Are you saying the rope is fouled in the locker below the windlass or actually stuck inside the windlass?
I have the Freedom 500 windlass and opening it up is quite easy. The first thing I did was relieve the clutch pressure by turning the center star hub counter clockwise. I then unscrewed and removed the center flat blade screw. This should allow you to slowly pry up the center hub that the rope/chain ride around. A note of caution: there is a 3" long pressure plate that presses against the rope and chain to keep it up against the center spool. You will need to use a long thin screw driver or some other tool to hold it back while removing the center spool. Once the spool is removed, you can clean out anything that may be wrapped or wedged in the area. The pressure plate can be replaced if damaged or worn out. Just watch how it comes out to simplify re-installation. Re-installation consists of holding the pressure plate back out of the way while sliding the center spool back into the fixed assembly. Then screw in the flat blade screw and tighten the star pattern socket (applying clutch pressure). The outer star pattern socket can be used to manually deploy or retrieve the anchor. However you must release clutch pressure by loosening the center star pattern as stated above.
If after you get everything fixed up and find the windlass is slipping during retrieval you must apply more clutch pressure by turning the center star pattern socket clockwise.
Good luck and I hope this information helps. I tried finding the owners manual online but was unsuccessful. Perhaps another fellow boater can assist with that.
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2002 Four Winns 268 Vista "Girls Knot Buoys"
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